After Parallel Technologies completes your project, we are there for you with Day Two Support.
We offer a variety of packaged services to provide you with the right support, ensuring your technology infrastructure solution runs smoothly.
As a Managed Services client, our engineers and technicians will work closely with you to analyze, evaluate and service your IP-based infrastructure. This allows us to make recommendations on how you can operate more efficiently, prevent possible problems, plan for the future and save energy.
Our Managed Services program offers customizable service contracts to meet the client’s specific needs. Our clients have access to a 24 x 7 call center and we offer guaranteed response times to ensure your service needs are addressed promptly.
Parallel Technologies is committed to installing and servicing our solutions. From networking to data center to physical security, we have experienced service managers, engineers and technicians available and ready to serve you.